Please contact the facility using the information below to have your password reset manually. Do not attempt to register yourself again; doing so may cause loss of visitation privileges.
Contact the Facility
561-242-5850
videovisitation@pbso.org
You MUST send the inmate you want to visit, Your Name, Birthdate, and new Visitor ID number. With that information, the inmate can fill out an Authorized Visitation Form to add you to their visitation list. AN INMATE CAN ONLY FILL OUT THIS FORM EVERY 30 DAYS.